Privacy Policy
- Introduction
- Information we collect
- Personal Information: Your name, email address, and other contact details provided when you register, fill out forms, or contact us.
- Recipient Details: Information such as the recipient’s name and address, which you provide when sending letters.
- Uploaded Documents: Files (e.g., PDF or Word documents) that you upload to use our mailing service. These files are used solely for printing and posting your letter.
- Payment Information: Payment details are processed securely through our third-party payment processor (Stripe). We do not store full payment information on our servers.
- Technical Data: Information automatically collected via cookies or similar technologies (e.g., IP address, browser type, and operating system) to help us improve our website and service.
- How We Collect Your Data
- Fill out forms on our website (e.g., upload a document, enter recipient details, or register for our Service).
- Make a payment through our Service.
- Interact with our website through cookies and similar technologies.
- How We Use Your Data
- To provide and maintain our Service, including printing, stamping, and posting your letters.
- To process payments and manage orders.
- To communicate with you about your account or transactions, including sending digital receipts and tracking information.
- To analyze and improve our Service and website performance.
- To comply with legal obligations and protect our rights.
- Data Storage and Retention
- Sharing Your Information
- Service Providers: We may share your data with trusted third-party service providers (e.g., Stripe for payment processing) who assist us in operating our Service. These providers are contractually obligated to safeguard your data.
- Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Data Security
- Your Rights
- Access your personal data.
- Request corrections to any inaccurate data.
- Request deletion of your personal data (subject to certain limitations).
- Object to or restrict the processing of your data.
- Request data portability.
- Cookies and Tracking Technologies
- Changes to This Privacy Policy
- Contact Us
ModernMail ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our website and services (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
We may collect and process the following types of data:
We collect data directly from you when you:
We use your personal data for the following purposes:
Your data is stored securely on our servers and is retained for a maximum of 3 months, except where a longer retention period is required or permitted by law. After this period, your data will be deleted or anonymised.
We do not sell or share your personal data with third parties except in the following circumstances:
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Under the General Data Protection Regulation (GDPR) and UK data protection laws, you have the right to:
To exercise any of these rights, please contact us at [email protected].
We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. For more information, please see our Cookie Policy.
ModernMail reserves the right to update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].