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ModernMail

Bank

Send a letter to your bank

Send a letter to your bank online when email isn’t enough — complaints, disputes, closures, or formal requests. Upload your letter and we’ll print, stamp, and post it to the address your bank provides for written correspondence.

How it works

  1. Step 1

    Upload your document

    Upload a PDF or Word file — or write your letter in our editor.

  2. Step 2

    Add the recipient

    Enter the address for your bank or building society. We’ll print it on the envelope.

  3. Step 3

    We print and post

    Choose postage (including signed-for or tracked), pay, and we print, stamp, and post your letter in the UK.

Why use ModernMail

  • No Post Office queue

    Upload online and we handle printing, envelopes, and postage.

  • Same-day dispatch

    Order before 4:30pm (Mon–Fri) for same-day posting.

  • Tracked options

    Choose Signed For, Tracked, or Special Delivery when you need proof.

  • UK print and post

    Designed for UK letter posting — clear pricing from £1.99.

Before you write to your bank

Banks often publish a postal address for complaints or customer service on statements and their website.

Find the right address
Use the postal address for complaints or written enquiries — not a branch till address unless they say so.
Include account details
Add your name, address, account number, and sort code so they can find you quickly.
Keep proof
Consider Signed For or Tracked postage for formal complaints.

Frequently asked questions

Yes. Upload your complaint letter, enter the bank’s postal complaints address, and we’ll print and post it for you.

Check your statement, the bank’s complaints page, or the address they gave you for written contact. Addresses differ by bank and by department.

Some people prefer post for a clear paper trail. Whether you use post or email, keep copies and note the date you sent it.

Yes — any UK postal address works. Enter the recipient details at checkout.

You’ll get an order confirmation from ModernMail. Choose tracked or signed-for postage if you also want Royal Mail tracking.

Ready when you are

Send a letter to your bank

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